7/3, 3rd Floor, Jeet Dynasty,
Swamy Vivekananda Road,
- Obligated under applicable laws or in good faith to respond to court orders and processes
- Detecting and preventing against actual or potential occurrence of identity theft, fraud, abuse of Services and other illegal acts
- Responding to claims that an advertisement, posting or other content violates the Intellectual Property rights of a third party
- Authenticating users
- Remembering user preferences and settings
- Determining the popularity of content
- Delivering and measuring the effectiveness of advertising and campaigns
- Analyzing site traffic and trends, and generally understanding the online behaviors and interest of people who interact with our Services
- User cannot cancel the order post the payment confirmation and Order ID generation
- The Business Partner can cancel the Order in case of unavailability of some or all the items of the Order
- The Business Partner holds the sole discretion of order cancellation and QuGo platform has no role to play in the acceptance or cancellation of the Orders
- When the Business Partner cancels the Order, the amount shall be credited back via the same payment mode used for Ordering
- The refund period shall take 5-7 working days from the day of initiation.
No, QuGo is only for pre-order from a restaurant where you must pick up your order from the restaurant.
You shall receive an SMS once the food is ready and you can go to the delivery counter for collecting your favorite food.
No, after adding items to the cart on QuGo App, you must go through the payment process and receive an Order ID. Please note that the Restaurant shall not receive your order till the payment is not done.
Usually, when the restaurant cancels the order, the refund process gets automatically initiated and you shall receive an SMS with details with refund amount and settlement period. If you do not receive any communication from QuGo regarding the cancellation, please call our Toll Free Number: (Don’t worry, there is no IVRS and real human shall talk to you!)